Foreclosure A recent Inside Mortgage Trends  article highlighted a clear shift in servicing: foreclosure activity is rising, with filings up 32% year-over-year in January. I was featured in the article and advised that servicers should boost their operating models with tighter controls around data quality, automation and earlier triage and segmentation processes.   I don’t believe the increase in foreclosures is broad-based, but a concentrated affordability issue that is hitt

While we have covered this topic before, we believe policies and procedures form the foundation upon which all operational activities are...

Understanding the Default Servicing Process The default servicing process is a multifaceted and sensitive phase that begins when a...

Introduction: In the realm of mortgage servicing, loss mitigation plays a vital role in helping borrowers facing financial distress and...