Mortgage servicing is not short on complexity. Regulations keep evolving. Portfolios shift. Vendors and subservicers create dependencies. Technology promises efficiency but can introduce new risk. Meanwhile, teams still have to run daily operations, answer oversight questions, and meet deadlines. Over time, we have found that most engagements, regardless of size or scope, fall into one of three categories. Issue Something is not working and it is creating exposure, cost, or o

Mortgage servicing is operating under tighter margins and higher scrutiny than at any point in recent memory. Volumes ebb and flow, but...

In the dynamic world of mortgage servicing, where efficiency, accuracy, and customer satisfaction are paramount, technology plays a...